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Competencies

My technical proficiency spans a range of tools designed to facilitate inclusive, meaningful learning experiences. By bridging the gap between instructional theory and digital application, I leverage these software solutions to ensure that every educational touchpoint is accessible, clear, and impactful for the modern learner.

I also have extensive experience in a variety of authoring tools, database applications, Learning Management Systems (LMS), Identity Platforms, and productivity tools.

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Professional Competencies

The fusion of empathy, curiosity, and strategic educational design, dedicated to inclusive and impactful learning outcomes.

I bridge the gap between complex information systems and human-centered education. My work focuses on the design and administration of educational experiences that are culturally responsive and accessible, ensuring technology serves as a seamless pathway to growth. Primary competencies include:

  • Training & Development
  • Documentation & System Administration
  • Adaptive Communication
  • LMS, Identity Platform, & Information System Administration
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Training & Development

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Inclusive Instructional Design
  • Differentiated teaching frameworks based on neurodiversity.
  • Inclusive curriculum design for diverse cultural backgrounds.
  • Systemic alignment of learning objectives and assessment.
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Program Delivery & Facilitation
  • Asynchronous e-learning and synchronous webinar delivery.
  • Interactive training modules for customer success teams.
  • Scaling professional development across district-wide systems.
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Evaluation & Growth
  • Survey creation, distribution, and analysis
  • Performance documentation and impact reporting.
  • Mentorship strategies for sustained organizational excellence.
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Adaptive Communication

Technical documentation should bring clarity to complex language to ensure functional execution. I specialize in developing Standard Operating Procedures (SOPs) and process documentation for LMS, identity platforms, and information systems, ensuring that workflows are clear and accessible to team members across all technical proficiency levels.

  • Precision-focused SOP documentation for System Administration.
  • LMS & Identity Platform Administration (setup, syncing, role management, and trouble-shooting)​
  • User-centric guidelines differentiated for varied learning styles.
  • Compliance evaluation and reporting ensuring organizational consistency.
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Communication & Interpersonal Skills

Effective communication starts with empathy, active listening, and connection. I bridge the gap between technical complexity and user understanding through responsive, multi-modal channels tailored to my audience. Whether drafting precise SOPs, crafting tutorials, or facilitating training, I shape language and visuals to fit the moment. I invest in developing and maintaining professional relationships through collaboration and consistency of character. My communication style adaptable 

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Software

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Microsoft Office: Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, & Teams

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Salesforce Operations Specialist Certification: anticipated completion date March 2026

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Seesaw: Elementary Learning Experience Platform Administration

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Canva: Basic Proficiency

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Google Suite: Calendar, Gmail, Docs, Sheets, Slides, Forms, & Meet

Articulate Storyline

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Clever: Identity Platform: Level 4 Certified Administrator (Clever Champion)

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Slack

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Slack

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iWork: Pages, Numbers, Keynote

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Canvas LMS: Administration & Course Development

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Student Information Systems (SIS): Skyward, Infinite Campus, and Powershcool

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Zoom

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